Corona Virus Update
Now that the Corona Virus (COVID-19) has been declared a Global Pandemic, we can’t help but think of all the people this affects. Here at Cigar Oasis we are inspired by family members, public servants, medical professionals and team members who are all stepping up during this difficult time to get creative and keep life running.
In light of the current situation relating to Corona Virus, safety and service are our top priorities. Following the guidance that has been issued, we plan to have limited operations but continue to serve our customers worldwide as fully as possible. We will monitor the situation and as more details become available and any changes to our operations are made, we will do our best to inform and update.
We want to take this moment to address some concerns our customers may have.
Service & Support
We do our best to address every customer inquiry in a timely manner and respond within 72 business hours. We plan to continue this to the best of our ability but ask you understand that delays in follow-up can extend beyond that period. Please use this link to open a support request.
Orders can continue to be placed on our website and we will acknowledge and ship as soon as possible. In the event that our office operations move to a more limited capacity you may receive acknowledgement sooner than confirmation, shipment & tracking.
Know that we are thinking of you and your family and hoping you stay healthy. Remember, we're all in this together, and we believe at the end of this we'll all be stronger.
The Cigar Oasis Team